Please review the following Refund & Cancellation Policy before making any purchases on our platform:

1. Refund Eligibility Window

2. How to Request a Refund

• Send to [email protected] with:
• Subject: Include the transaction ID, purchase date, and a brief explanation of your request
• Body:
  • Registered mobile/email
  • Screenshot of payment receipt
  • Proof of eligibility

3. Non-Refundable Cases

"No Refund Once Consumed" Policy Applies To:

• Gifts delivered to recipient
• Subscription benefits actively used
• Promotional items

4. Subscription Controls

4.1 Cancellation:

You may cancel subscriptions or recurring plans at any time before the next billing cycle to avoid future charges.

• Your account settings
• Or sending mail to [email protected]

4.2 Post-Cancellation Access:

• Paid features remain active until current billing cycle ends.
• Example: Cancelled on June 10? Use until June 30 expiry.

5. Payment Disputes

5.1 User Responsibility:

• Ensure device/payment details are secure and accurate.
• Report unauthorized transactions within 12 hours to block losses.

5.2 Platform Liability Limits:

• Disputes with payment gateways governed by their policies.

6. Critical Clauses

6.1 Force Majeure:

No refunds for disruptions caused by:

• National internet shutdowns
• Natural disasters
• Government orders

6.2 "Goodwill Refunds":

We may issue one-time credits for:

• First-time users with technical issues
• Host no-shows (verified)

7. Updates & Contact

7.1 Notification:

• Material changes notified via:
  • Registered email (high-impact changes only)